Wells Fargo Enhances Social Media Experience Center in Partnership with Lava Controls in San Francisco

Photo by Lava Controls: Social media team members monitor the social media experience wall at Wells Fargo hub in San Francisco

DALLAS, TX, July 21, 2023 (VSNewsNetwork.com) - Wells Fargo has announced the expansion of its partnership with Lava Controls, aimed at augmenting their Social Media Experience Center located in San Francisco. This upgraded Experience Center will blend Wells Fargo Public Affairs storytelling with real-time social media data and trends extracted from the Sprinklr platform. The collaboration between Wells Fargo and Lava Controls, which began in 2014, intends to amplify brand-related conversations, provide accurate real-time social data, and promote awareness about channel performance among internal audiences.

The goal of this collaboration is to generate meaningful insights from real-time social conversations that will further enhance knowledge among their internal partners. Lava Controls has been instrumental in transforming the Social Media Experience Center into a hub for employee collaboration, rapid response to protect the brand during sensitive situations, and sharing information. "We are thrilled that Wells Fargo has again trusted Lava Controls to help them enhance their Social Media Experience Center to integrate more visual stories. Our platform provides an easy way for companies like Wells Fargo to quickly gather customer insights, trends, real-time conversations while also creating meaningful connections within the company," said Stephen Loeckle, CEO of Lava Controls.

This enhanced center will serve as an increasingly valuable tool for the deployment of visual storytelling at the San Francisco office, promoting innovative ideation. To learn more about Lava Controls and their recent projects, visit www.lavacontrols.com.

Source: Lava Controls via PR.com