MTM Transit Secures 10-Year Contract with CapMetro in Austin

CapMetro and MTM Transit Staff ● Photo Credit: MTM, Inc.

AUSTIN, Texas, August 16, 2024 (VSNewsNetwork.com) – MTM Transit has been awarded a new 10-year contract with the Capital Metropolitan Transportation Authority (CapMetro) in Austin, Texas. The contract, valued at $736 million, will see MTM Transit continue its role in operating CapMetro's paratransit service and the CapMetro Pickup on-demand microtransit program, starting January 1, 2025.

MTM Transit has been a service provider for CapMetro since 2014, delivering transportation to Austin passengers through its CapMetro Access paratransit program. Since 2019, MTM Transit has also managed the Pickup program, an on-demand microtransit service. The company's team in Austin, comprising more than 480 local employees, has been central to these operations.

“We are incredibly proud of the excellent service our local team has provided to CapMetro and its passengers over the past decade,” said MTM Transit’s President and CEO, Alaina Macia. “This new contract is a testament to our team's hard work. We look forward to continuing our partnership with CapMetro, treating passengers as our top priority, and working together to improve operations and customer satisfaction.”

Over the years, MTM Transit has introduced several innovations to enhance service quality in Austin, including the implementation of new technologies and security systems. The company’s fleet has expanded from 45 minivans to 255 vehicles. Additionally, MTM Transit and CapMetro recently marked a significant milestone by celebrating the one millionth Pickup passenger.

MTM Transit has also played an active role in supporting the Austin community. During the COVID-19 pandemic, the company partnered with CapMetro to deliver over one million meals to residents in need. Furthermore, during the February 2021 ice storm, MTM Transit provided essential services such as water delivery and emergency transportation. The company has also contributed to the community through initiatives like the Mobile Hot Spot Program, which provided internet access to underserved areas during the pandemic.

“As we embark on this new term, MTM Transit is committed to maintaining high standards of quality, safety, and accessibility,” said Chief Operating Officer Brian Balogh. “We will continue to work closely with CapMetro, implementing new technologies and training programs to enhance service and operational efficiency. By maintaining high standards of excellence and professionalism, we aim to deliver reliable, safe service that meets the needs and exceeds the expectations of CapMetro and its passengers.”

For more information, visit www.mtm-inc.net.

Source: MTM, Inc. via Newswire