DBSI's Mike Forsyth to Highlight Retail Banking Transformation at BankSpaces Retreat

Mike Forsyth, Director of Transformation Strategy ● Firm announces Mike Forsyth, Director of Transformation Strategy, to be a featured speaker at the BankSpaces retreat hosted by the influence group ● DBSI via Newswire

PALM SPRINGS, Calif., March 12, 2024 (VSNewsNetwork.com) - DBSI, a retail transformation firm specializing in the banking and healthcare sectors, has announced that Mike Forsyth, its Director of Transformation Strategy, will be a featured speaker at the upcoming BankSpaces retreat. This exclusive event, organized by the influence group, is set to take place from May 5-7, 2024, at the Hyatt Regency Indian Wells Resort and Spa in Palm Springs, California, and will gather thought leaders from North America's premier banks and credit unions.

Forsyth, alongside Carla Trombly, SVP, Director of Branch & ATM Channel Optimization at Synovus, and other financial industry luminaries, will discuss the evolving landscape of retail banking in a digital-first era. "Participating in BankSpaces offers an incredible platform to discuss how the evolution of technology, people, and processes impact the future of banking," Forsyth stated, highlighting the importance of innovation in the sector.

With a 26-year history of transforming financial institutions, Forsyth brings a wealth of experience to the retreat. He has emphasized the enduring relevance of physical bank branches, despite the digital shift, saying, "My personal belief is the branch is never going away. We will change how we envision and utilize them, but they will remain a key component to the overall banking experience."

Forsyth's presentation at BankSpaces will explore the integration of technology and customer service enhancements in bank branches, offering insights into creating environments that meet contemporary consumer expectations. This approach aligns with DBSI's mission to equip banks and credit unions with the tools necessary to navigate the rapidly evolving financial landscape.

Michael Owens, Executive Producer of BankSpaces, expressed the event's goal: "We created BankSpaces to be a collaborative retreat where industry leaders can come together to envision the bank of the future, while also gaining practical strategies to breathe new life into existing branches to meet modern customer expectations."

For additional information on DBSI and its initiatives in banking transformation, visit dbsi-inc.com.

Source: DBSI via Newswire