Optimal Dynamics Appoints Ron Lazo as Chief Customer Officer

Ron Lazo, Chief Customer Officer at Optimal Dynamics ● Photo Credit: Optimal Dynamics

NEW YORK, September 11, 2024 (VSNewsNetwork.com) – Optimal Dynamics, a provider of artificial decision intelligence for the trucking industry, has appointed Ron Lazo as its new Chief Customer Officer. Lazo brings over 30 years of experience in transportation and logistics software, with a focus on customer success, operational improvements, and technology-driven transformations.

In his new role, Lazo will oversee customer-facing functions, including Professional Services, Implementation, Customer Success, and Product Support. His responsibilities will involve ensuring that clients achieve optimal results from the Optimal Dynamics platform throughout the customer lifecycle, from implementation to continued support.

“I’m thrilled to join Optimal Dynamics, the clear industry leader in decision automation, at such a pivotal time,” Lazo said. “The company’s cutting-edge technology and innovative approach present an incredible opportunity to drive even greater value for our customers. I’m eager to further customer success by fueling organizational transformations and unlocking new levels of efficiency via automation.”

Before joining Optimal Dynamics, Lazo served as Vice President of Professional Services at Manhattan Associates, where he led large-scale technology programs designed to improve process efficiency and strategy execution for logistics and transportation companies.

Daniel Powell, CEO and Co-founder of Optimal Dynamics, emphasized the importance of Lazo’s appointment in advancing the company’s growth. “Ron’s leadership will be instrumental as we continue to scale the business and build upon our track record of innovation and customer success,” Powell said. “His deep industry knowledge and customer-focused approach will help ensure that our clients get maximum value from our platform.”

Optimal Dynamics provides decision intelligence solutions to the transportation industry. The company’s technology aims to help truckload operators automate and optimize their strategic and operational decisions.

For more information, visit www.optimaldynamics.com.

Source: Optimal Dynamics via Newswire