Service Direct Unveils Innovative Online Onboarding for Efficient Client Experience

AUSTIN, Texas, December 10, 2023 (VSNewsNetwork.com) - Service Direct, a local lead generation platform for service-based businesses, has introduced a new Online Onboarding Course, streamlining the process for new clients to get acquainted with its platform. This initiative allows clients to quickly and conveniently understand the workings of the Service Direct Marketplace and the mySD dashboard through a series of informative videos.

The Online Onboarding Course replaces the traditional Phone Onboarding Calls, offering a more efficient way for clients to set up their accounts. The course, designed to be completed in less than 20 minutes, features short videos followed by essential questions to ensure understanding.

Brian Abernethy, CEO of Service Direct, expressed his views on this launch: “Understanding how our Marketplace works is crucial for our clients to achieve success. Our Online Onboarding Course is a significant advancement in our efforts to empower clients for success, and we're thrilled to announce its launch. We're excited for new clients to take advantage of this new opportunity, and we plan on rolling out additional online courses to help our clients see even more success within our platform.”

This new onboarding method aims to enhance client understanding and outcomes by providing immediate access to crucial information, a notable improvement over the previous system where clients had to wait for scheduled phone calls.

For more details, visit www.servicedirect.com.

Source: Service Direct via Newswire