Liberty Tax Names Kevin Jones as Senior Vice President of Managed Operations

Kevin Jones, SVP, Managed Operations, Liberty Tax ● Photo Credit": Liberty Tax

HURST, Texas, July 9, 2024 (VSNewsNetwork.com) - Liberty Tax has announced the appointment of Kevin Jones as Senior Vice President of Managed Operations. In this role, Jones will oversee nearly 100 managed operation offices, focusing on enhancing client experience, implementing strategic initiatives to improve operational efficiencies and profitability, and streamlining operations across Liberty Tax’s network of franchise locations.

“I'm excited to have Kevin leading our Managed Operations team,” said Michael Miller, Chief Operating Officer of Liberty Tax. “Having worked closely with Kevin in the past, I greatly appreciate his attention to detail and creative approach. Kevin brings a tremendous amount of experience in operations excellence and customer care, which will be invaluable as we continue to enhance our owned and managed store performance."

Jones joins Liberty Tax from Wyndham Hotels & Resorts, where he served as Senior Director of Franchise Operations. He brings over two decades of success in operations management and guest services within the hospitality sector. Jones emphasized the importance of service in his new role, stating, “Liberty Tax can be categorized as a hospitality business with tax prep as their service. Just like the hotel industry, delivering excellent service is crucial to retaining long-term customers; it all starts with forming a relationship with the client.”

In his previous position at Wyndham Hotels & Resorts, Jones was responsible for ensuring consistent execution of company policies and programs across all hotels. He also collaborated with cross-functional teams to foster a culture of innovation within the organization. Before that, he spent nine years at LQ Management LLC, where he served as Director of Operations, ensuring consistent guest experiences across the company's limited-service hotels.

For more information, visit www.libertytax.com.

Source: Liberty Tax via Newswire